How do you describe your job to family and friends?
As a home health nurse, I care for patients in their homes instead of a clinic. I get to spend more time with them, educating them about their conditions and medications and how to modify their lifestyles to live a healthier life overall.
What are some of the greatest challenges you need to take on in order to be successful in your role?
Sometimes patients have financial constraints and can’t apply what you teach them. That’s a challenge, but it doesn’t stop you from counseling them and teaching them anyway.
When you’re facing that challenge, what are some of your personal strengths and abilities that come into play?
I have to be a good listener who can bond with the patient and win their trust, then I make recommendations for simple steps they can do on their own to improve their health without a specialist. I create different ways to help them.
What are the elements of your job you love?
I’ve had patients who stopped smoking after 40 years, and that’s a huge win. I’ve had people who changed their eating habits and took action on making healthier lifestyle choices. Seeing patients be empowered gives me satisfaction.
How does visiting botanical gardens help you at work?
Looking at flowers is like meditation for me. When I go to work, it helps me create that calm atmosphere even in hectic or difficult situations. It gives me a calm, relaxed feeling that passes on to my patients as well.
How does the work environment at UnitedHealth Group make the most of your talents and skills?
The work environment is very freeing; it allows me to spend ample time with my patients to give the best care possible.
How have you grown at UnitedHealth Group?
Working in home environments can be uniquely challenging—it’s never the same. But the unique environment provides teaching moments and allows me to grow in this role.
What’s the most important thing someone should know before joining our company?
You need to be open to change because it’s a constant in this company as we strive to improve patient care.
Do you speak any other languages? If yes, which ones?
Yes; Tigrinya, Amharic, Arabic and I’ve picked up a few words in German, French, Korean and Filipino languages over the years.
What do few people know about you that they would be surprised to learn?
I’ve travelled to ten countries.
What are you most grateful for?
I am grateful for my family. My husband and three kids are my best friends and they fill my life with so much color and joy every single day. I wouldn’t trade it for the world.